As a result of the global COVID-19 pandemic, several healthcare systems have asked how they can use Frontive Health to better support these patients while also reducing the strain on overwhelmed healthcare resources.
The simple answer: we provide an easy-to-use, automated platform to make it easier for patients to “stay on task” with respect to protocols and instructions. This relieves scarce clinical resources for more urgent, hands-on activities.
More specifically …
For patients with COVID-19 who do not require hospitalization, Frontive Health can:
- Provide patients with up-to-date answers on what to do, what to avoid, and what are signs / symptoms of deterioration or complications
- Provide detailed instructions and support with respect to all prescription medications included in the patient’s record PLUS major OTC products
- Give physicians confidence to avoid admitting certain patients, knowing that patients have access to current information and self-service support through the Alexa app’s intuitive voice interface
- Allow providers to easily update answers to any FAQs and instructions to reflect new information and learnings about COVID-19
For patients with COVID-19 who do require hospitalization, Frontive Health can:
- Provide consistent discharge instructions using our “Frontive Health Briefing” daily project plan, focusing on key actions and items to avoid
- Provide up-to-date answers to key FAQs, reducing inbound calls to clinical staff while also reducing readmissions and suboptimal outcomes
- Provide detailed instructions and support with respect to all prescription medications included in the patient’s record PLUS major OTC products
- Give physicians confidence to reduce LOS, freeing up valuable beds for patients needing to be admitted
- Allow providers to easily update answers to any FAQs and instructions to reflect new information and learnings about COVID-19
For non-COVID-19 patients (such as CHF patients), Frontive Health can:
- Provide easy-to-use, self-service support to keep these patients out of the hospital / ER during the crisis
- Provide up-to-date answers to key FAQs and instructions, freeing up clinical staff for COVID-19 cases
- Provide detailed instructions and support with respect to all prescription medications included in the patient’s record PLUS major OTC products
- Give physicians confidence to reduce LOS, freeing up valuable beds for patients needing to be admitted
- Improve adherence in support of important risk-based contracts
What’s needed to use Frontive Health?
- Patients – a smartphone + the Amazon Alexa app; wifi access improves the user experience, but it is NOT necessary
- Providers – content in the form of protocol instructions and simple answers to FAQs, i.e., what you normally provide patients
For the full article and to learn more about Frontive Health visit https://www.frontive.com/covid19.html
